Dear Tidwell & Hilburn Customers,
We are writing to address the major concern of business income loss facing all of our commercial insureds as we try to work through the current pandemic. Many of you have been calling asking if your business income coverage applies when you shut down or minimize operations due to the coronavirus. Our answer has been that we don’t believe coverage will apply because “direct physical loss” is required to trigger business income loss. That being said, we are now suggesting that any insureds who have suffered a business loss should seek response directly with their insurance company by filing a claim with their property insurer. The company will likely deny the claim, but it will give you a clear answer related to your specific situation and also mean that you have complied with the reporting requirements should the industry or Federal Government ultimately create some kind of retroactive protection program for losses related to Corona. I wish we had more clear answers for you, but we are all charting new waters here!
As you can imagine, we are inundated with calls, so while we are happy to help file any claims, we also wanted to share the below link where you can access your specific insurance company and file a claim direct (You will need to have your policy number handy).
We appreciate your business and hope you and your family stay safe through this crisis!
Insuring our local community for over 100 years
Located in Macon, GA, Tidwell & Hilburn Insurance offers a variety of risk management and insurance solutions to both commercial and personal lines clients across middle Georgia. Our team of risk management professionals will be able to provide the custom coverage you need at an affordable price. Whether it be for your business or for your family, you can relax and trust that your assets are well protected.